SPECIALISTS IN AUTOMOTIVE COOLING SOLUTIONS

Good "Old Fashioned" service is a rare thing today yet I have continually been extremely surprised that it still does exist. Well it does with your business! and I appreciate it tremendously. Nick from your Service Department has been exceptional with his interest in my vehicles heating problem and his desire to help me get it sorted out. Earlier in the year I have the radiator overhauled by your firm, as well as a new viscose fan etc installed in my vehicle. I never again tested or loaded the vehicle as in hill and towing duties until Labour weekend when it heated up again. It appeared the fan unit was faulty and my mechanic suggested flushing the radiator at the same time. So I came back and Nick had the job done within a tight time frame and also suggested that a "hot flush" would be in order as my mechanic had said "muddy water" came out of the system. The fact that Nick remembered myself and my vehicle impressed me as did his genuine concern to get the problem solved. I felt your prices are fair and cannot fault the quality of either the work undertaken or the service standard. Please accept my thanks for the work undertaken and rest assured that I will recommend A1 Radiators to all I come across without any hesitation at all.

Last Monday I spend over four hours taking apart the dash of a Corona to get to the heater unit which I then took to your Service Department for repair. I was in a pretty bad mood and anxious about getting the parts back together in the right order. I was served by Nick and from start to finish I was impressed. He was helpful, understanding, clear and I walked away feeling what a good business. Later he rang to say when the work was completed. I've remembered it over the week so I thought I would email this acknowledgement of excellent customer service.

Firstly, many thanks for the repair work you undertook on the radiator out of my 1927 Cadillac La Salle. I have recently taken the car for a run and the louvre operation works perfectly. I take this opportunity to commend those that not only undertook the work, but those who also assessed the work involved and were supportive and willing to tackle such a difficult job and follow it through with professional advice and with a genuine understanding of the importance of originality. People like yourself and those you employ that have the expertise and patience required for this specialists work enables us to keep these types of vintage vehicles on the road. I will certainly be putting the name "A1 Radiator Specialists" forward at every opportunity available.

"It's a pleasure to deal with a company that treat their customers as an important part of the jigsaw. Good service, good timeframe, good pricing an all round excellent experience".

"It's a pleasure to deal with a company that treat their customers as an important part of the jigsaw. Good service, good timeframe, good pricing an all round excellent experience".

Fantastic service! You guys are great to deal with and it was clear to us that you are willing to go the extra mile and help work through the tricky stuff! Our van is now back on the road running cool thanks to a newly reconditioned radiator! NADINE DRIVER Just a quick email to say thank you for the outstanding service you provided me re a new radiator for my BMW E30 318i. I only spoke to you yesterday, and this morning the radiator was delivered to our Wellington address! Not only is that amazingly quick, but throughout the transaction you were courteous and polite .... which to me anyway means a lot. Cheers

I came in today (Thursday 14th May) to see if you had a small plastic repair fitting for my BMW 540i. The guys were cheerful and friendly. The correct fitting was soon found and payment was refused and I was just asked to remember A1 next time I need a radiator. In fact you made a radiator to my drawing for my V6 engined Mazda 323 back in 2009 . The radiator was spot on and fitted perfectly, made quickly and for a fair price. The rad has been great and may even be too efficient! I inteneded to use the car as a toy but has since become my work car and as such sits in trafiic a fair amount as well as getting more spirited driving. In the 6 years that it has been installed it has performed perfectly. I'd just like to say thanks for some good old fashioned service and I have always recommended yourselves as a place to go to and I will continue to do so. I have attached some pictures so you can see what a tight fit the rad is in the 323.

Just a note to say Thank you, for the best service I have received in a bloody long time. I called on Tuesday (of a short week) with a fault in my air conditioning on my Mercedes. I had it booked in for Wendesday morning - solved / home and hassle free by lunch time. A1 also rebuilt me a radiator for my Charger some time ago and I had great servcie then aswell, hence the reason for coming back. So thanks again to Nick and the Team at A1!

I would like to take this opportunity to commend your company on the high standard of Customer Service I receive from both your receptionist (Raewyn) and sales consultant (Ryan). Working in a customer service role myself, I understand the importance of providing great customer service for repeat business, and these guys nail it. We have had a few issues (in the past)with wrong parts or late deliveries, but Ryan has gone the extra mile to assure these issues are kept to an absolute minimum, making our trading less stressful. Again thank you guys for your great work. I really enjoy dealing with you.

Hi Nick,
I just wanted to email you and the Team at A1 Automotive Cooling to say "thank you" for the excellent customer service you provided me.
I had a new radiator fitted and you also replaced the cabin filter in my air conditioning.
It was amazing to drive to work this morning with the heater on and not breathing in the bad smells I had coming through the air conditioning before you replaced my cabin filter.
Once again thank you,

1997 Honda CR500r Motorcross machine.

We were stoked upon the return of our radiators for this bike.  They were a little tired looking to begin with.  When returned they were straightened, cleaned, tested and looked great!! At a great price might I add.  We fully recommend A1 radiators in the repair and restoration of vintage/classic motorcycle radiators.
Hayden and Tracey, Chch

Knowledgeable supplier of generic radiators. Had what I needed on the shelf without modification required. Quote excl. GST.

Just want to say how impressed I am with the service you do and provide.  I would highly recommend you and your services to anyone and everyone.  I actually haven't even had my car fixed as it is in only for a check and quote.  I appreciate your updates of progress on the car, being dropped off to work when leaving my car, the research of finding about the parts and being upfront that it is potentially very expensive to fix, not what I want to hear but the fact you are up front.  If you had a star rating out of 5 you fully deserve all 5.

"Arrived without an appointment with a small header tank from my old Land Rover. The first place I visited said I should try and find a replacement as the repair was difficult. When I explained to A1 I was from Amberley they repaired, tested, and painted it before lunch."